About Us

Customer Testimonials

The WaterGardener (located in Berwyn, Pennsylvania) was established out of a true love and appreciation for the aesthetic beauty and practical applications of water gardens, ponds, and fish ponds. We strive for the highest levels of customer service and customer satisfaction. We want to make your experience as a water gardener or pond enthusiast as pleasant and rewarding as it has been for us.

Why Shop With Us?

1) Customer Service: Our customer service is what really sets us apart. We focus on responding to customer questions or requests as quickly as possible. If there are any problems, we literally drop everything to solve the problem immediately.

2) Great Prices / Great Products: We work hard to keep overhead down in order to provide the best prices. In fact, we guarantee the lowest prices available through our 115% Price Match Guarantee!. We only carry products from the very best manufacturers. Our products are new and carry the manufacturers warranty where applicable.

3) Fast Shipping: We do our best to ship same day. Typically orders received by 3:00 pm EST will ship that day. We also follow up with shipping confirmation and tracking numbers.

4) Solid Return Policy: You can shop with confidence. We facilitate returns on defective products, new products, and used products. Please click on our Store Policies link in the footer to review return policies in greater detail.

5) Security: Your personal and payment information is encrypted through SSL 128-bit technology. We do not store payment information. Please review our store’s Security Features and Policies.

6) Privacy: We protect your information as if it were our own. We do not provide, sell or rent your information to any party. We do not collect any information without your knowledge.

Give us a try as we look forward to earning your confidence to become your “go to” supplier for all water garden and pond needs. Thanks!

The WaterGardener
Business: 610-726-1778
Fax: 215-359-0601
support@thewatergardener.com
Berwyn, PA 19312

Hours
Monday – Friday: 9:00 am to 5:30 pm Eastern

Location

569 Canterbury, Unit 101A

Berwyn, PA  19312

 

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